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Return Unit

Return Policy:

  • 30 days free returns

To return the new and slightly used products that are opened or have been slightly used, please call our Customer Service at 1-877-246-9283 or email support@biowave.com. We make the process easy for you. 

Wait!

Since 94% of customers report improvement in quality of life after using BioWave for two weeks*, let's make sure you're using your device correctly before we start that return.Simply give us a call at: 1-877-246-9283 and we'll hold your hand, walking you through getting the pain relief you deserve, we'll even throw in an extra set of electrodes for you.

*Open Label Pilot Study Investigating Non invasive High-Frequency Peripheral Nerve Fiber Stimulation In Chronic Pain Patients. Outcomes from 463 study participants, published in the peer reviewed journal Pain Practice from the World Institute of Pain.