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To return the product, please call our Customer Service at 1-877-246-9283 or email We make the process easy for you.


Since 94% of customers report improvement in quality of life after using BioWave for two weeks (1), let's make sure you're using your device correctly before we start that return.Simply give us a call at: 1-877-246-9283 and we'll hold your hand, walking you through getting the pain relief you deserve, we'll even throw in an extra set of electrodes for you.

(1) Open Label Pilot Study Investigating Non invasive High-Frequency Peripheral Nerve Fiber Stimulation In Chronic Pain Patients. Outcomes from 463 study participants, published in the peer reviewed journal Pain Practice from the World Institute of Pain.